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ITIL® Intermediate PPO Certification Training, Dubai

May 25, 2014 @ 9:00 am - May 29, 2014 @ 5:00 pm

Vinsys is conducting 5-day full-time intensive ITIL® Intermediate Planning, Protection and Optimization (PPO) Examination Certification Training workshop in Dubai, UAE from May 25-29, 2014. 

Expert trainer, sample tests, real-life practice questions, interactive sessions, EXIN and PeopleCert Accredited Training Organization (ATO), EXIN Approved Examination Organization. Get ITIL Intermediate PPO Certified in Dubai. Book Your Seat Now!

Your Advantages of attending this ITIL Intermediate PPO Training in Dubai, UAE:

  • EXIN accredited training provider for ITIL Foundation to ITIL Expert training courses
  • Trained and certified more than 10,000+ professionals worldwide in ITIL, ITSM, and IT Governance
  • Our consultants are expert trainers, which makes learning interactive with practical application of concepts
  • Enroll for ITIL Intermediate Planning, Protection and Optimization (PPO) Certification training workshop with Practice tests, Expert trainer, Interactive sessions
  • Attempt ITIL Intermediate Planning, Protection and Optimization (PPO) exam questions before you take the actual ITIL Intermediate Release, Control and Validation (RCV) certification exam
  • Course material developed in-house by ITIL subject matter experts
  • ITIL Intermediate Planning, Protection and Optimization (PPO)  Exam fees included
  • Get ITIL Intermediate Planning, Protection and Optimization (PPO)  certified in your city.

ITIL Intermediate Planning, Protection and Optimization Syllabus:

1: Introduction to planning, protection and optimization
Full understanding of PPO terms and core concepts. • The value to the business of PPO activities

• The lifecycle within the PPO context
• The purpose and objective of service design as it relates to PPO
• The basic service design principles

2: Capacity management
The knowledge, interpretation and analysis of capacity management principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• The end-to-end process flow for capacity management, including its design strategy, components, activities, roles and operation, organizational structure and its interfaces with other processes
• A measurement model and the metrics that would be used to support capacity management within PPO practices
• The benefits and business value that can be gained from capacity management

 3: Availability management
The knowledge, interpretation and analysis of availability management principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• The end-to-end process flow for availability management, including its design strategy, components, activities, roles and operation, organizational structure and its interfaces with other processes
• The benefits and business value that can be gained from availability management
• A measurement model and the metrics that would be used to support availability management within PPO practices

 4: IT service continuity management (ITSCM)
The knowledge, interpretation and analysis of ITSC management principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• The end-to-end process flow for ITSCM, including its design strategy, components, activities, roles and operation, organizational structure and its interfaces with other processes
• The four stages of ITSCM (i.e. initiation, requirements and strategy, implementation and on-going operation) and how each can be used to support PPO
• A measurement model and the metrics used to support ITSCM within PPO practices
• The benefits and business value that can be gained from ITSCM

5: Information security management
The knowledge, interpretation and analysis of information security management principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• The end-to-end process flow for security management , including its design strategy, components, activities, roles and operation, its organizational structure and its interfaces with other processes
• A measurement model and the metrics that would be used to support security management within PPO practices
• The benefits and business value that can be gained from security management

6: Demand management
The knowledge, interpretation and analysis of demand management principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• The end-to-end process flow for demand management, including its design strategy, components, activities, roles and operation, organizational structure and its interfaces with other processes
• Activity-based demand management as it relates to business and user activity patterns and how these contribute to core and service packages
• The benefits and business value that can be gained from demand management in support of PPO

 7: Planning, protection and optimization roles and responsibilities
The knowledge, interpretation and analysis of organizational roles, principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• The roles and responsibilities related to capacity, availability, ITSCM and information security management, how they fit and are used within the service design organization to support PPO.

 8: Technology and implementation considerations
The knowledge, interpretation and analysis of technology and implementation principles, techniques and relationships and their correct application to enable effective services planning, protection and optimization.

• Service management tools, where and how they can be used within PPO for process implementation
• The types of tools that support service design as related to PPO.
• What best practices should be used in order to alleviate challenges and risks when implementing service management technologies and designing technology architectures.

E-mail enquiry {at} vinsys {dot} in for more information on ITIL Intermediate Planning, Protection and Optimization (PPO) Examination Certification Training workshop in Dubai, UAE

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Please e-mail enquiry {at} vinsys {dot} in to register for our training courses.