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ITIL Intermediate Service Design Certification Training Bangalore | Weekend Workshop

June 14, 2014 @ 9:00 am - June 15, 2014 @ 5:00 pm

EXIN and PeopleCert Accredited 2-day full-time intensive ITIL Intermediate Service Design (SD) Certification Exam Training workshop in Bangalore from June 14-15, 2014.

Expert trainer, practice tests, real-life exam prep questions, interactive sessions that enhance your learning outcomes, engaging learning atmosphere, EXIN and PeopleCert Accreditations. Get ITIL Intermediate SD Certified in Bangalore. Book Your Seat Now!

Please e-mail enquiry {at} vinsys {dot} in for more information on our Instructor-led ITIL training courses in Bangalore and around the world.

ITIL Intermediate Service Design Course Description

The course immerses learners in the overall concepts, processes, policies and methods associated with the Service Design phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL® best practice and positions the student to successfully complete the associated exam.

As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years professional experience working in IT Service Management.

The Service Design qualification would suit candidates in the following IT professions or areas:

1 Capacity Manager
2 Availability Manager
3 Service Level Manager
4 Business Continuity Manager
5 Service Portfolio Manager

ITIL Intermediate Service Design Course Objective

This module provides a complete management-level overview of service design, including all its related activities.

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

1 Introduction to service design
2 Service design principles
3 Service design processes
4 Service design technology-related activities
5 Organizing for service design
6 Technology considerations
7 Implementation and improvement of service design
8 Challenges, critical success factors and risks
Please e-mail enquiry {at} vinsys {dot} in for more information on our Instructor-led ITIL training courses in Bangalore and around the world.

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Please e-mail enquiry {at} vinsys {dot} in to register for our training courses.